Frequently Asked Questions
We offer a variety of maid services, including regular home cleaning, deep cleaning, move-in/move-out cleaning, office cleaning, post-construction cleaning, carpet, elderly home cleaning, after-party cleaning, same-day maid services, upholstery cleaning, and specialized services like window cleaning or pet odor removal. We can also customize a cleaning plan to fit your needs.
2. Which location do you serve?
Elizabethton, Johnson City, Hampton, Valley Forge, Jonesboro, Kingsport, Erwin, Bristol, Unicoi, and its surrounding areas.
3. How much do maid services cost?
The cost of maid services varies depending on the size of your property, the type of cleaning required, and the frequency of service. We offer free quotes based on your specific needs, so we recommend reaching out for a personalized estimate.
4. Do I need to be home while the cleaning is happening?
No, you don’t have to be home during the cleaning. Many of our clients prefer to leave their homes while we clean. If you’re not home, you can arrange for access with a key door code or by leaving the door unlocked. We ensure that all cleaning is done safely and professionally.
5. Are your cleaning products safe for pets and children?
Yes, we offer eco-friendly and non-toxic cleaning products that are safe for both children and pets. If you have any specific allergies or sensitivities, please let us know, and we can tailor the products we use to suit your preferences.
6. Can I schedule a one-time maid services visit, or is it only for recurring appointments?
We offer both one-time cleaning services and recurring appointments. Whether you need a one-time deep cleaning, a move-out cleaning, or regular weekly or bi-weekly visits, we can accommodate your preferences.
7. What if I'm not satisfied with the cleaning?
Your satisfaction is our priority. The reason why we are few of the maid services with FIVE ⭐⭐⭐⭐⭐ ratings on Google. In an unusual situation where you're not happy with any part of our cleaning service, please let us know within 24 hours, and we'll send a team back to address any issues at no additional charge. We stand behind the quality of our work
8. Are your cleaners insured and background-checked?
Yes, all of our cleaners are fully insured and undergo thorough background checks for your peace of mind. We hire only trained professionals who are trustworthy, experienced and committed to delivering top-notch service.
9. Do I need to provide cleaning supplies or equipment?
No, we provide all the necessary cleaning supplies and equipment. If you have a preference for specific products or equipment, feel free to let us know, and we can accommodate your requests.
10. How do I book a cleaning appointment?
You can easily book a cleaning appointment through our website, over the phone, or by email. Simply provide details about your location, the type of cleaning service you need, and your preferred time, and we will confirm your appointment and send a cleaning team to your home or office.
11. What sets your maid services apart from the others?
At Tri-City Exquisite Cleaning Service, we provide the " maid services near me" experience. We ensure we are very close to our clients regardless of the distance. We guarantee our clients receive nothing but the best of services. The reason we are top-rated, highly trusted, and have such positive reviews on Google.